Home Directory Moorepay

Moorepay

United Kingdom
500+ Employees
1974
4.4 / 5
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Location
Locations
United Kingdom
Employees
Employees
500+
Year founded
Year founded
1974

About

Moorepay is the United Kingdom's biggest and most trusted payroll and HR services provider, with 50 years of industry experience. The company specializes in making payroll and HR management easy for UK businesses of all sizes, from small enterprises to large corporations across multiple sectors. Moorepay offers a comprehensive suite of solutions including payroll software, HR software, payroll outsourcing, HR services, and specialized modules for people analytics, performance management, recruitment, employee engagement, and employee benefits.

The company combines cutting-edge technology with expert human support to deliver integrated payroll and HR solutions. Moorepay's offerings include both software-as-a-service platforms for organizations looking to manage their own processes, as well as full outsourcing services for those preferring comprehensive managed solutions. With a strong reputation built over decades, Moorepay serves as a trusted partner for UK employers seeking to streamline their people management processes while maintaining compliance with employment regulations and best practices.

As the market leader in the UK payroll and HR services space, Moorepay continues to innovate and expand its service offerings to meet the evolving needs of modern businesses, including emergency payroll services and employment rights consultancy.
Payroll Software 35%
Payroll Outsourcing 25%
HR Software 20%
HR Services 15%
Payroll Bureau Services 5%
General Business Services 40%
Small to Medium Enterprises 30%
Enterprise 20%
Public Sector 10%

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Client reviews

4.4
Based on 2044 reviews incl. public web sources
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How this rating is calculated

4.4 weighted across 2044 reviews from 3 sources
4.4
1918 reviews
4.2
32 reviews
3.6
94 reviews
The overall score is a review-count-weighted average of NEO's own reviews and each partner's public ratings. Figures link to their source — follow a link to read the originals.
via Trustpilot
U
Unnamed reviewer
May 1, 2026
“We work with the HR Portal that used to be NaturalHR and since Moorepay takeover have experienced no break in service levels.”
via Trustpilot
U
Unnamed reviewer
May 1, 2026
“Jody walked me through onboarding smoothly. She was helpful in understanding business needs and how Moorepay could support us.”
via Trustpilot
U
Unnamed reviewer
May 1, 2026
“Review based on call with Jack Benn on 13 May 2026. Jack was focused on our needs and had researched our account thoroughly.”
via Trustpilot
U
Unnamed reviewer
Sep 1, 2025
“We have been working with Moorepay for several years. Service has always been exceptional and professional at all times.”
via Trustpilot
U
Unnamed reviewer
Sep 1, 2025
“Moorepay are an excellent partner for payroll and HR. Great from initial sale to setup and support.”
via Trustpilot
U
Unnamed reviewer
Sep 1, 2025
“I received excellent client support from Vishnu. Strong knowledge, clear communication, handled query promptly.”
via Trustpilot
U
Unnamed reviewer
Sep 1, 2025
“We use Moorepay for managed payroll. System is easy to use. Queries dealt with promptly with delays only for complex issues.”
via Trustpilot
U
Unnamed reviewer
Sep 1, 2025
“Have processed payroll through Moorepay for years with issues, but last six months received improved service from Ciara.”
via G2
U
Unnamed reviewer
Apr 1, 2026
“Users consistently praise user-friendly interface and excellent customer support, making payroll management straightforward.”
via Capterra
U
Unnamed reviewer
Unknown
“Awful. Terrible product and worse customer service. Billed for something never used and explicitly listed as free.”
via Capterra
U
Unnamed reviewer
Unknown
“Constant glitches in the software. Crashes almost every time I calculate payroll.”
via SoftwareFinder
A
Ajoke H.
Nov 1, 2024
“Quick and gets things done. Payroll and holiday tracking worked well. Customer support responsive and helpful.”
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