Challenge
Holy Cross Academy, a coeducational Roman Catholic Sixth Form College for students aged 16 and above situated in Bury, Greater Manchester, needed reliable payroll services that met their high standards for accuracy and professionalism. The school sets itself very high standards and looks for the same in partnership arrangements.
I could have highlighted all the points [i.e. the service and software features] as good. I cannot think of any areas to improve.
Having been with Moorepay for so many years illustrates our complete satisfaction with the excellent service received from the friendly, helpful and highly professional staff. — Alan Horwood, Finance Director, Holy Cross Academy
Solution
Holy Cross Academy implemented Moorepay's Payroll Software. The solution provides accurate payroll processing with a focus on ensuring people get paid correctly and on time. The Finance Director noted that Moorepay excels in payroll accuracy, which is critical for educational institutions managing multiple employees. The partnership has been maintained for many years, demonstrating the long-term reliability of the service.
Results
Holy Cross Academy gave Moorepay a perfect NPS score of 10. The Finance Director Alan Horwood stated he could have highlighted all service and software features as good, and could not think of any areas for improvement. The school has maintained a long-standing partnership with Moorepay, illustrating complete satisfaction with the excellent service received from the friendly, helpful and highly professional staff.