Get Live Quote Roubler + HG Retail/IGA
South Africa
Australia
New Zealand
Singapore
Challenge
HG Retail operates 16 IGA stores across Australia. The HG Retail leadership team was faced with the challenge of managing the day-to-day rostering, time and attendance and payroll of more than 500 staff, while maintaining their close-knit culture. They needed to deliver on their promise of "Good food, great people" while managing complex workforce operations across multiple locations.
The biggest thing is how much time Roubler has freed up for me. Staff can onboard themselves and set their own availability, which allows me to get out there and manage the business. — RAELENE HOOPER, MANAGING DIRECTOR
Solution
Roubler enabled HG Retail to streamline their workforce management processes by allowing staff to onboard themselves and manage their own availability. This enabled managers across HG Retail to lead from the front and focus on the employee experience that is so valuable to their team. The platform provided a seamless and easy-to-use rostering system with improved staff communication via the mobile app and total visibility over wage spend and labour costings.
Results
With Roubler's workforce management software, HG Retail has:
- A seamless and easy-to-use rostering system
- Improved staff communication via the mobile app
- Total visibility over wage spend and labour costings
- Complete transparency across locations
- Comprehensive training across all sites for managers and staff
- Significant time savings for management, freeing them up to manage the business
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