Nottingham Ice Centre Ltd + Roubler

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Challenge

With five venues across the UK, the Nottingham Ice Centre Ltd needed workforce management software to streamline processes and enable data visibility. The team oversees multiple locations including the National Ice Centre, Motorpoint Arena, Ice Locker, National Merchandise and National Catering. With no centralised system in place, workforce management was a constant challenge. Frustrated with inefficient systems and processes, the team turned to Roubler to help them create efficiencies across the business. They needed to manage 1000+ employees across five locations while maintaining accurate labour forecasting and event costings.

Being able to see costings for an event is incredibly powerful. We can now track forecast versus actual spend, giving us full visibility when planning events. — JONATHAN WEST, IT MANAGER, NOTTINGHAM ICE CENTRE LTD



We were trying to manage our workforce with several systems that didn't talk to each other. Roubler brings everything together seamlessly. — JONATHAN WEST, IT MANAGER, NOTTINGHAM ICE CENTRE LTD

Nottingham Ice Centre Ltd Roubler

Solution

Roubler provided Nottingham Ice Centre Ltd with an all-in-one workforce management system that streamlined processes and enabled data visibility. The implementation included built-in expense claims and smart rostering that alleviated the administrative burden – with payroll taking two days, rather than the best part of a week to complete. The platform brought all aspects of workforce management together, giving the team clarity across all locations and workforce functions. Roubler lets staff manage their work-life on the go from one easy-to-use mobile app. They can now view their rota, submit leave, view payslips, claim expenses and more from the convenience of their smartphone. The app also makes communication as a whole more efficient – enabling flexibility as staffing requirements fluctuate and change.

Results

With Roubler's workforce management software, Nottingham Ice Centre Ltd has:

- Cut payroll admin by 60%
- Reduced payroll processing time from best part of a week to two days
- Benefited from accurate labour efficiency data across five locations
- Gained new visibility over event costings
- Ability to track forecast versus actual spend
- Better forward-planning while also helping the team adapt as last-minute changes arise
- Clarity across all locations and workforce functions
- Streamlined processes and built-in expense claims
- More efficient communication enabling flexibility as staffing requirements fluctuate

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