Puma drives human resources empowerment with technology

Puma Perú, with approximately 400 employees and 17 stores across various locations in Lima, faced significant challenges in managing employment documents. Before Buk, they signed employment documents on paper and also used PDFs, which created delays, risks of document loss, and sometimes failed to complete documents fully, potentially causing contract delays or preventing settlement payments from being completed. This inflexibility meant the employee experience was not ideal.

Puma implemented Buk's Electronic Signature module as part of their digital transformation in HR. The solution included: secure electronic signing of employment documents; complete traceability of all signed documents; alerts and notifications to employees so they can sign documents from laptop or mobile; centralisation of all employee information in one place; implementation of new policies such as autonomous holiday management by area leaders; access to customised reports and data analytics for strategic decision-making.

Puma achieved significant transformation in their people management. Electronic signatures created substantial efficiency, traceability and savings in working hours that can now be devoted to what really matters: people. Having all employee information in one place enabled order, control and speed of response. Documents are automatically saved in the corresponding folder, are kept up to date, and employees have visibility and access to use them as needed. The platform empowered both employees and area leaders, allowing leaders to own their own holiday management within their teams. Employees have visibility of all their documents, can update their information, which increases engagement. The department successfully transitioned from being a support function to a strategic function, using customised reports and data analytics to anticipate the future rather than just looking at the past.