People management at Suiza Lab: technology for talent

Suiza Lab, a Peruvian medical group with over 25 years of experience in diagnostic services and specialist care, faced significant challenges in its recruitment processes. Selection processes were highly operational and did not allow for optimising hiring timescales. The company needed to improve the onboarding experience for new employees, standardise induction processes, and enhance collaboration between departments in managing staffing requirements.

Suiza Lab implemented Buk to transform its people management with a focus on automation and artificial intelligence. The solution included: a Selection module with artificial intelligence that determines the percentage match of a profile in relation to the position sought; an improved Onboarding module that includes corporate induction in video format uploaded to the platform, enabling employees to understand the culture, mission, vision and values before joining; standardisation of the induction process so that all employees understand the group's objectives from day one; task assignment from the outset with constant management supervision; a Workflows module that automates the management of selection requirements and facilitates communication between departments.

Suiza Lab significantly optimised its recruitment and onboarding processes. Selection processes became far more agile, allowing the business to meet its needs with greater speed and efficiency, particularly for high-demand positions. The Onboarding module provides a much more comprehensive and interactive experience for new starters. The company succeeded in standardising the induction process so that all employees understand the group's objectives from day one. The benefits to productivity and satisfaction among new employees were significant thanks to standardisation of the welcome process and task assignment. The Workflows module contributed greatly to enabling different areas of the group to work in synergy, allowing selection requirements to be managed more quickly and automatically. Previously, requirements were managed manually; today everything is carried out automatically through the platform, saving time and providing greater control.