People management at Farmagro: the shift to digital

Farmagro, a Peruvian company with over 60 years in the agricultural market, faced significant challenges in people management. Processes were handled manually, primarily through Excel, which hindered information management, delayed decision-making and ultimately had a negative impact on proper people management.

Farmagro committed to digitalised people management under the direction of Manuel Alegre. The solution included: implementation of the Communication and Recognition module to improve how news is shared and the team is recognised; implementation of surveys with Buk to understand team opinion with complete confidentiality and honesty; implementation of the performance evaluation module to roll out assessments nationally in a transparent and objective manner; training and change management to ensure platform adoption.

Farmagro significantly improved the experience of its employees. Through the communication and recognition module, reception from colleagues was very positive, with staff feeling more involved and committed, with 83% of employees perceiving the information displayed on the portal as useful. The survey module allowed employees to express themselves with complete clarity, objectivity and honesty, enabling tailored improvement plans to be implemented. The performance evaluation module was well received and enabled assessments to be rolled out nationally in a transparent and objective manner, followed by feedback to colleagues along with their action plans.