Challenge
In the highly competitive hotel sector, Hesperia World needed to optimize HR management for their 23 hotels, 1,800 employees, and approximately 2,300 payslips per month (seasonal variations). They required digital transformation to simplify complex processes and improve HR data management whilst maintaining focus on their core business: hospitality.
The heart of an organisation is payroll. It is unthinkable to tolerate even the slightest failure at this level. The partnership we have established with SD Worx is fundamental. Our volume of activity demands total availability, 24/7. What I value most about our relationship with SD Worx is their closeness, trustworthiness and responsiveness.
Solution
SD Worx provided an advanced technological platform that simplified complex processes, enabling more efficient payroll management and better HR data processing. The solution was customized to adapt to Hesperia World's specificities, aligning services with operational needs and evolving employee expectations.
Results
Significant improvement in employee experience with easier and faster access to payroll and benefits information. Enhanced transparency contributed to talent attraction and retention whilst strengthening engagement and productivity. The partnership enabled better human capital management whilst adapting to market conditions and optimizing resources according to company culture and objectives.