JDE and SD Worx: SaaS Payroll, a success story and lessons learned

Food & Beverage / Coffee Production France France Belgium Belgium Netherlands Netherlands United Kingdom United Kingdom
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Challenge

Managing payroll for hundreds of employees in France while maintaining control over processes. JDE needed a solution that would preserve their team's autonomy while benefiting from expert technical and regulatory support. They were looking for a balance between autonomy and support.

When a consultant changes, the transition is always smooth thanks to the detailed handover between SD Worx teams. Our consultant is almost part of our company.

JDE (Jacobs Douwe Egberts) SD Worx

Solution

SD Worx provided a semi-outsourced SaaS payroll solution with dedicated consultant support. The solution included hosting and maintenance of the software by SD Worx, allowing JDE's payroll team to focus on ensuring accurate and compliant payrolls. SD Worx also provided proactive regulatory monitoring through webinars and newsletters, plus advanced analytical tools with HR Analytics.

Results

Nearly 10 years of successful collaboration with smooth payroll management. JDE benefits from dedicated consultant support who knows their specific challenges, responsive assistance via tickets and phone, and detailed dashboards for reporting (BDES, gender equality index, absenteeism rates). The partnership has enabled JDE to focus on their core business while ensuring payroll accuracy and compliance.

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