Expanding Into the US Staffing Market: Phaidon International Success Story

Phaidon International, a global specialist recruitment company that started in the UK in 2004, faced several challenges when expanding to the US staffing market in 2013:

- Need to establish credible US operations from their UK base
- Requirement to understand and navigate the complex US staffing market landscape
- Challenge of managing contract workers across multiple US states with varying employment laws
- Need for compliant payrolling and onboarding of contract placements
- Risk management and employment compliance across different jurisdictions
- Administrative burden of managing contractor payments and tax obligations
- Need to focus resources on core recruitment activities rather than back-office operations
- Requirement to provide competitive benefits and support to contract workers
- Challenge of scaling operations rapidly across multiple US locations

PGC provided Phaidon International with a comprehensive contractor payroll and employer of record solution:

- Acted as employer of record for Phaidon's contract workers across the US
- Handled all payrolling, tax filings, and employment compliance requirements
- Managed onboarding processes for contract placements
- Provided risk management and compliance monitoring across all states
- Offered competitive benefits packages for contract workers
- Handled all administrative aspects of contractor management
- Enabled rapid scaling across multiple US markets and states
- Provided ongoing support and guidance on employment compliance matters
- Allowed Phaidon to focus on core recruitment and business development activities

This partnership enabled Phaidon to concentrate on finding talent for US clients while PGC handled all the compliance and administrative complexities.

Through their partnership with PGC, Phaidon International achieved remarkable success in the US market:

- Grew from 7 people in 2013 to over 650 employees by 2022
- Expanded from initial entry to 9 offices across 8 different US states
- Achieved over 75% compound annual growth year-on-year
- Surpassed $100 million in Net Fee Income (NFI) in 2021
- Successfully retained huge numbers of staff through rapid growth period
- Established highly profitable operations in multiple US cities
- Built successful local American business with locally grown talent
- Achieved market leadership position in their specialized recruitment sectors
- Eliminated compliance risks and administrative burden of contractor management
- Enabled focus on core recruitment activities and business development