Case Study: How PGC Supported DataCite in Their US Expansion
United States
Canada
Challenge
DataCite, a leading global non-profit organization that provides persistent identifiers (DOIs) for research data, needed to expand their operations into the US to better support their growing membership across 47 countries globally. As a lean organization trying to operate efficiently, they faced several key challenges:
- Need for better support across different time zones as membership continued to grow
- Requirement for local knowledge and expertise in the US market
- Complex US employment landscape with different labor laws in every state
- Need to fulfill all compliance and legal obligations during various filings
- Lack of dedicated HR teams to monitor employment compliance updates
- Requirement to provide local support for US team members with tax filings and personal situations
- Need to offer competitive benefits packages to attract and retain staff without the scale of large multinationals
DataCite needed a solution that would allow them to hire their first US employees quickly and compliantly while maintaining their efficient operational model.
It's important as a business to have local expertise that really understands the context and the country you are operating in. We wanted to have local support available for the team in the US that can help them when they're completing their tax filings or various things related to their personal situations. — Matthew Buys, Executive Director at DataCite
Solution
PGC provided DataCite with a comprehensive Employer of Record solution that addressed all their US expansion needs:
- Acted as the legal employer for DataCite's US workforce
- Provided local expertise and understanding of US employment context
- Managed compliance with federal and state employment laws across all states
- Handled payroll processing, tax filings, and benefits administration
- Offered competitive benefits packages typically available to larger organizations
- Provided HR support in the correct timezone for US employees
- Managed onboarding processes for new hires
- Offered ongoing compliance monitoring and legal updates
- Enabled rapid hiring within 2 working days for first employee and 24 hours for subsequent hires
The first role DataCite hired was an Adoption Manager for outreach and engagement, followed by a software developer. Both roles supported their global operations while being based in the US.
Results
Through PGC's EOR solution, DataCite successfully established their US operations and achieved several key outcomes:
- Successfully hired and onboarded US employees within 2 working days for first hire and 24 hours for subsequent hires
- Achieved full employment compliance across all US states where they operate
- Provided competitive benefits packages to US employees without requiring large organizational scale
- Established local HR support in the correct timezone for US team members
- Eliminated the administrative burden of US employment management
- Enabled focus on core business operations and member support
- Successfully integrated US employees into global team culture with no differentiation in treatment
- Avoided costs and delays associated with setting up US legal entity
- Gained access to local expertise for tax filings and employment-related queries
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