Casaideas: innovation and people-centred culture

Casaideas, a design and retail brand originating from Chile with over 20 years of presence in Peru, was undergoing expansion with plans to close the year with 28 stores nationwide. The company faced two main drivers: simplifying payroll management to serve all its employees efficiently, and centralising all human resources information in one place. Before Buk, communication was primarily person-to-person, dependent on leaders transmitting messages to their teams, which created inconsistencies and delays.

Casaideas implemented Buk to strengthen its people management by committing to digitalisation. The solution included: simplification of payroll management with more precise, organised and timely processes; centralisation of all human resources information on a single platform; implementation of direct and centralised communication through the employee portal; complete digitalisation of processes and information throughout the employee journey; automation of CTS and bonus calculations; implementation of climate surveys to measure and take action based on objective indicators.

Casaideas successfully optimised key processes such as payroll, performance evaluation and document management, driving greater organisation, precision and a more connected experience for all its employees. Communication became clearer, faster and more consistent. They moved from dispersed processes to precise, organised and fully digital management. Previously they relied on intuition about workplace climate; now they have concrete data that allows them to confirm the true sentiment of employees, identify areas for improvement and prioritise actions based on objective indicators. The benefit of automating CTS and bonus calculations was enormous, moving from manual management with significant time demands to having everything automated on the platform, saving hours of work and significantly reducing operational effort.