Autonomy and efficiency: América TV’s transformation in people management

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Challenge

América TV operated with an outsourced payroll model that limited its responsiveness and autonomy in critical processes. The greatest challenges included dependency on the external provider, lack of agility in payroll calculation, complex attendance control, and difficulties in signing contracts and amendments with many employees. The payroll management process required agility and responsiveness that could not be met with the outsourced model.

It was a very positive experience, although also challenging. The main challenge was implementing the project within a timeframe of approximately three months. However, the process was smooth thanks to the assigned team, whose leaders demonstrated high availability and commitment throughout the implementation. — Carlos Valdivia, Sub-manager of Labour Relations and Health and Safety, América TV

América TV Buk

Solution

América TV decided to bring payroll management in-house and implement Buk as a comprehensive platform. The solution included: automation of payroll and benefits calculation (bonuses and severance), implementation of Digital Folder and Electronic Signature to optimise document management, digitalisation of the Recruitment module to improve talent attraction, implementation of Communication and Recognition modules to strengthen organisational culture, and ongoing employee training to ensure platform adoption. The implementation process was completed in approximately three months with constant support from the Buk team.

Results

América TV achieved greater autonomy and agility in its people management processes. Paper usage was significantly reduced and real-time access to documentation was achieved. The system enabled payment files to be generated much more efficiently, considerably reducing the manual work that was previously done in Excel. The timeframes for issuing bonus and severance statements were optimised significantly thanks to calculation automation. The human resources team was able to dedicate more time to activities that generate greater value for the organisation. Internal messaging reach improved and recognition initiatives were strengthened.

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