Steuerberatungskanzlei Heid, Kimm & Kollegen ETL GmbH

The tax advisory firm Heid Kimm in Kassel faced a critical challenge: a shortage of skilled professionals had reached their firm as well. Several colleagues were retiring, and adequate replacements were hard to find. Simona Huthwelker, the experienced payroll specialist at Heid Kimm, was the only person with solid payroll knowledge – but she could no longer manage payroll processing single-handedly. The pressure from payroll deadlines and VAT advance returns left her barely any room to breathe. The firm needed to find a solution to continue delivering high-quality work whilst relieving the burden on its team.

The firm decided to bring LOHN24 on board. The solution consisted of a clear division of tasks and a well-coordinated process: clients send their payroll documents directly to LOHN24, where they receive reliable, legally compliant payroll processing. The firm retains its advisory role and supports tax audits, maintains contact with LOHN24 for any queries, and provides clients with expert guidance. Through this partnership, the firm was able to refocus on its core competency – advisory services – whilst LOHN24 took over operational payroll processing.

Following the collaboration with LOHN24, Heid Kimm was able to significantly improve its workflows. Simona Huthwelker reports: "I'm much more relaxed now. I finally have time to immerse myself in topics, conduct thorough research, and give clients well-founded answers." Payroll processing no longer falls on the firm's shoulders, which relieves the team's workload. Advisory quality has improved because employees can now focus on their core competencies. The firm describes the collaboration as "Reliable. Personal. Relieving."