Professional Services Firm Global HR Transformation

A global professional services firm was struggling with fragmented HR and payroll across multiple countries with different systems, inconsistent processes, and heavy administrative load. The expansion had created real operational strain including disconnected payroll in multiple countries, inconsistent compliance with local labor laws, no central HR oversight or reporting, administrative overload and rising compliance risk, and difficulty scaling the global workforce. They needed a partner to standardize globally while maintaining proper local compliance.

Jackson & Frank designed and implemented a customized multi-country workforce model for their footprint. The solution included: Global payroll consolidation with single payroll flow across countries, standardized cycles and local tax compliance, and automated calculations and reporting. Compliance and regulatory oversight with employment and labor law monitoring, statutory reporting and contract standards, and centralized regulatory oversight. HR administration and reporting with onboarding, documentation, and lifecycle management, centralized reporting and visibility, and workforce and cost analytics.

Achieved unified global HR & payroll with one centralized HR and payroll operation across countries. Realized improved payroll accuracy with higher accuracy and faster payroll processing. Established consistent regional practices with standardized processes across all regions. Achieved reduced admin workload with lower administrative load on internal teams, allowing focus on client service.