Healthcare Enterprise in the United States

Healthcare Digital Enterprise United States United States Ghana Ghana India India Canada Canada
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Challenge

Having an employee count from 501-1000, the healthcare enterprise from the United States lacked an effective leave management system, streamlined onboarding process, employee performance management, and proper asset management.

No streamlined process for onboarding the employees: Welcoming new employees to the organization becomes a highly time-consuming process as collecting and organizing the documents can be daunting. Having no streamlined process increased the efforts of the HR managers hence leading to misuse of the manpower in the organization.

Lack of employee recognition: Employees working in the organization are putting in their best efforts. But still are left unrecognized due to the lack of a systematic method for recording the performance of the employees.

Inefficient leave management system: The organization failed in managing the leaves of the employees with complete accuracy as there was no aligned process.

Lack of asset management: Managing the assets was very frustrating. There was no record of the assets and the maintenance history. None of the assets, expenses, or maintenance was done in a controlled manner.

Solution

ClayHR implemented a comprehensive solution addressing all identified challenges:

Smooth and paperless onboarding: ClayHR's employee onboarding process gives a seamless experience for the organization and the employees. From hiring to assigning training or e-signing, every activity is carried out smoothly through this function.

Performance reviews – check-ins, feedback, and kudos: With ClayHR's easy-to-understand dashboard, the organization can track and record the performance of the employees in an organized and ordered manner. The organizational managers have easy access to the reports as and when required.

Core HCM – leave management: ClayHR's automated HCM solution is a robust solution providing an easy and accurate leave management system. The organizational managers can create PTO policies and allow the employees to request time off. A specifically designed approval flow allows them to approve or reject leave requests.

Implementation approach: Initially, the healthcare enterprise started with PTO and workflow implementation. Post which it added performance management, hiring, and projects. And now, it is planning to implement the skills and goals module as well.

Results

With ClayHR, the organization is working in an organized and streamlined manner. All the involved groups; the HR managers, organizational managers, and employees work efficiently and effectively with ClayHR's automated solution.

1. The organization lacked a proper process for welcoming new employees. By collecting their documents and organizing them everything was earlier done manually. But with ClayHR the tasks have become easier and more accurate.
2. In addition, there was no proper management of the PTO leave requests of the employees. But with the extensive leave management system of ClayHR accuracy and management increased.

The organization has achieved a current stage of HR maturity where all involved groups work efficiently and effectively. The organization is planning to expand implementation to include skills and goals modules.

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