Alice Case Study
Colombia
Mexico
Peru
Chile
Challenge
ALICE is a hospitality technology company based in New York City that provides a hotel operations platform allowing staff to interact with both guests and each other to provide the best possible service. When expanding to Colombia, they invested a lot of time in their hiring process to make sure they were bringing in team members who were the best fit and who would be able to grow with them. When putting together a job offer, they needed to make sure they were competitive, compliant and aligned with the candidate's needs. In one particular situation, they needed to provide one of their new employees with a more comprehensive package that included local benefits and pensions.
Ongresso pudo resolver todos nuestros desafíos rápidamente. Gracias a su experimentado equipo multilingüe, la comunicación con ellos ha sido fácil, rápida y profesional. — Eleni Cotsis, Talent Acquisition Executive, Alice
Solution
To provide the comprehensive benefits package, Alice needed the help of a local company that could offer this package and a quick and smooth onboarding process. This is exactly what Ongresso offered them, to their complete satisfaction. Thanks to Ongresso's experienced multilingual management team, communication was easy, fast and professional, and they were excellent at answering questions.
Results
Ongresso was able to resolve all of Alice's challenges quickly and at a very reasonable price. The partnership enabled Alice to provide competitive, compliant compensation packages to their Colombian team members while ensuring smooth onboarding processes. Alice has been able to successfully grow their team in Colombia, currently having an engineer, a technical product manager, an engineering manager and a data specialist, with plans to grow even more.
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