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BrightPay

United Kingdom
4.3 / 5
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About

BrightPay is an award-winning payroll software provider operating as part of the Bright Software Group. The company offers a fully cloud-based payroll solution that combines the familiarity of their legacy desktop software with modern cloud capabilities. BrightPay's platform is used to process payroll for approximately 3.5 million employees every month, serving both individual employers and payroll bureaus across the United Kingdom.

The software is RTI (Real Time Information) compliant and HMRC recognised, providing comprehensive payroll processing features including automatic enrolment functionality, employee self-service portals, and seamless integration with popular accounting solutions such as Xero, Sage, QuickBooks, and BrightBooks. Key features include multi-user collaboration, cloud-based security, batch processing for bureau operations, and integration with payment providers like Modulr.

With 99% customer support satisfaction rates and a commitment to supporting users through regulatory changes including RTI, automatic enrolment, and GDPR compliance, BrightPay positions itself as a trusted partner for organizations transitioning from desktop to cloud-based payroll management. The company provides extensive training resources, video tutorials, webinars, and dedicated migration support to assist customers in moving from their legacy systems.
Global Payroll 50%
Payroll Administration 30%
Compliance & Statutory Reporting 20%
Accounting & Financial Services 40%
Professional Services 30%
Small & Medium Business 30%

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Client reviews

4.3
Based on 1210 reviews incl. public web sources
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How this rating is calculated

4.3 weighted across 1210 reviews from 4 sources
4.0
782 reviews
4.9
344 reviews
4.5
20 reviews
4.0
64 reviews
The overall score is a review-count-weighted average of NEO's own reviews and each partner's public ratings. Figures link to their source — follow a link to read the originals.
via Trustpilot
A
Anonymous user
Apr 14, 2026
“We discovered that the actual charge applied was €144 per month — a clear discrepancy from what was communicated during the sales process.”
via Trustpilot
A
Anonymous user
Oct 15, 2025
“Do not use Brightpay's new cloud based payroll software. Having used the desktop program version of Brightpay for a few years...”
via Trustpilot
A
Anonymous user
Oct 20, 2025
“The software is easy to use, logical and the support desk if you do get stuck are quickly available, patient, kind and thorough.”
via Capterra
J
John (4-year user)
Recent
“We are so glad we made the move, not only have we saved money, but the software is excellent. We have never had any issues.”
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