How Pharma Manufacturing Company Improved Productivity with ZingHR

The pharmaceutical manufacturing company, which has been serving the industry for five decades and is the second largest manufacturer of empty hard capsules in the world, faced growing challenges in managing their HR operations effectively. With a global presence in over 100 countries and 3,200 employees worldwide across 13 companies including subsidiaries in China, the USA, Indonesia, Brazil and Europe, the organization struggled with critical HR management issues.

Storing, managing, and accessing employee data was one of the biggest challenges, and it was cumbersome. The company's ability to derive reliable and actionable insights from the data was severely limited. Additionally, maintaining complex leave and attendance rules manually was further complicating the data management issues. The manufacturing sector operates in large scale environments with complex business processes, and this company faced specific challenges including managing employee onboarding documentation and data, scheduling and shift management with break-shift policies, enhancing workforce productivity across various units, handling payroll complexity with overtime pay, benefits and incentives, and maintaining statutory compliance with laws and minimum wage requirements.

ZingHR implemented its cloud-based HCM software solution to address these challenges. The company chose ZingHR as their HR tech partner to help them achieve their business objectives and stay aligned with industry best practices.

The ZingHR solution enabled the customer to manage data centrally and access real-time business analytics across all units. The implementation included cloud-based infrastructure that allowed HR teams to handle attendance, leave, and compliance while making more informed decisions. ZingHR's mobile app helped the field workforce track attendance on the go, improving productivity and ensuring smooth workforce management. The solution provided an integrated platform that streamlined HR operations with automation and AI-driven insights, with payroll, compliance, and talent management features working seamlessly to enhance efficiency and accuracy.

The pharmaceutical manufacturing company achieved significant improvements across multiple HR metrics:

- 40% reduction in shift scheduling errors
- 25% reduction in employee attrition
- 35% increase in workforce productivity
- 100% compliance with regulations

The overall outcome was better insights, smarter decisions, and higher productivity. The customer successfully transformed its HR operations through the ZingHR platform, enabling more efficient workforce management across their global operations.