How UA92 Simplified Payroll with PayEscape

University Academy 92 (UA92) is a ground-breaking higher education institution co-founded by the Class of '92 and Lancaster University. Based in Old Trafford, Manchester, UA92 is committed to making higher education accessible to all no matter the background, through its founding principles of accessibility, social mobility and inclusivity. UA92 offers a portfolio of degree and higher education courses across business, sport, media and digital disciplines, preparing students for the world of work by offering industry-led courses. UA92 needed to move away from a time-consuming, resource heavy payroll process to something far more efficient. Following rapid growth and continued expansion, UA92 went to tender looking for a partner that could offer both intuitive software and managed support that would scale with them as they grew. Payroll had to stop being an administrative burden and start being a reliable, simple process that worked with their finance team, not against it. UA92 knew exactly what they were trying to solve and what success would look like. They were looking for a payroll solution that reduced the administrative burden on their internal finance team so they could focus on strategic, high value tasks rather than manual payroll processing. With continued growth and increasing headcount, the payroll system had to scale easily without creating additional complexity or requiring more internal resource. They required intuitive, cloud based payroll software combined with a managed payroll service, giving them the right balance of control and external expertise. Reliable guidance on payroll legislation, compliance requirements and ad hoc queries was essential to ensure accuracy and reduce risk.

PayEscape did more than replace UA92's old system. It transformed how payroll was managed while giving the team confidence and control. PayEscape delivered a fully managed payroll service aligned with UA92's operational needs and future growth plans, removing pressure from the internal team. The intuitive payroll platform was straightforward to use, enabling the finance team to process payroll efficiently without unnecessary complexity. Expert onboarding ensured all payroll data was migrated accurately, with structured training that helped the team quickly become confident in the system. Ongoing support from a CIPP certified team meant UA92 always had access to expert advice on compliance, legislation and day to day payroll queries. End of year responsibilities, including P11D processing, were handled smoothly, preventing additional strain on internal resources. Employees gained secure access to payslips, P60s and P45s while also being able to update personal details directly, significantly reducing manual admin for the finance team.

On-boarding with PayEscape couldn't have been easier. The implementation team provided full support at every step and knowing that the team were just a phone call or email away quickly gave peace of mind in the service selected. PayEscape's software is intuitive and simple to use. The finance team quickly got to grips with the system after training and support from the team. PayEscape has made payroll processing so simple that the team actually looks forward to running payroll. The solution successfully reduced administrative burden on the finance team, allowing them to focus on strategic tasks. The system scaled effectively with the organization's growth and increasing headcount.