Home Directory OnPay

OnPay

United States
50-100 Employees
2010
4.6 / 5
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Location
Locations
United States
Employees
Employees
50-100
Year founded
Year founded
2010

About

OnPay is an online payroll service for small and mid-sized businesses in the United States. Its core product handles payroll runs, direct deposit, payroll tax filings, and built-in payroll reporting, with employee self-service access and mobile-friendly tools for employers who run payroll on the go.

Alongside payroll, OnPay offers HR software covering hiring and onboarding, PTO tracking, org charts, and compliance tasks, plus benefits administration including health insurance, 401(k) retirement plans, and workers' compensation. The platform integrates with other business applications through its app directory.

OnPay supports employers paying W-2 employees, 1099 contractors, and remote workers, and offers setups for businesses new to payroll as well as growing mid-size companies. It also serves specific industries including nonprofits, restaurants, farms and agriculture, retail, dental offices, franchises, and healthcare.
Global Payroll 35%
Payroll Processing 30%
Tax Compliance 20%
Benefits Administration 10%
HR Services 5%
Small Business 50%
Technology 20%
Professional Services 15%
Retail 10%
Other 5%

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Client reviews

4.6
Based on 1294 reviews incl. public web sources
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How this rating is calculated

4.6 weighted across 1294 reviews from 5 sources
4.8
415 reviews
4.8
461 reviews
4.4
304 reviews
4.5
70 reviews
3.1
44 reviews
The overall score is a review-count-weighted average of NEO's own reviews and each partner's public ratings. Figures link to their source — follow a link to read the originals.
via G2
N
Not specified
Summer 2026
“OnPay ranked #1 in G2's Summer 2026 Payroll Results Index based on 408 verified customer reviews.”
via Capterra
R
Robert R.
Nov 15, 2025
“Their communication is second to none. Every question was answered and explained thoroughly.”
via Capterra
S
Susan C.
Aug 3, 2026
“Seamless, easy, manageable, consumer friendly website. OnPay has made setting up payroll easy.”
via Capterra
O
Olga D.
Aug 3, 2026
“Great experience! Being new to payroll it's very important to find a supportive service that will be easy to navigate.”
via Trustpilot
N
Not named
Jun 27, 2026
“On Pay is a simple and straightforward payroll system but it is not so simple that it can't handle various needs.”
via Trustpilot
N
Not named
Mar 1, 2025
“The interface is easy to use and I have great control over how my staff get paid. But the best thing is their customer service. It is outstanding.”
via Trustpilot
N
Not named
Unknown
“I've had such a great experience using OnPay! I signed up about a year ago and everything was smooth and uncomplicated.”
via TrustRadius
D
Donald Cummings
Aug 3, 2026
“I switched from another payroll vendor to OnPay and am very happy. The interface is great, and support is responsive.”
via Glassdoor
N
Not specified (Employee)
Aug 3, 2026
“Choosing to work at OnPay has been one of the best decisions of my life. I love coming to work everyday.”
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