MONEO GO as a digital bridge between the client and the accountant: Jelena’s experience

The Pharmacists' Society of Latvia (LFB) needed to improve their accounting and invoicing processes. They were managing financial transactions and invoice circulation through traditional methods that involved multiple intermediaries, creating inefficiencies, potential for errors, and data loss risks. The organization required a more streamlined, transparent, and digitalized approach to their financial operations while maintaining accurate records and enabling real-time access to financial information.

Numeri partnered with MONEO Latvia to implement the MONEO GO platform for the Pharmacists' Society of Latvia. The implementation process was simple and quick, taking just a few minutes in total. By joining the MONEO GO system, LFB gained access to all historical transactions recorded in the accounting system and the ability to issue invoices themselves. The solution provided automatic data loading into the system without unnecessary manual actions. Key features implemented included: the ability for the client to independently access necessary financial information such as invoice payments and delays; accessibility from any device (computer, tablet, or phone) for real-time data access; reduced intermediaries in the invoice issuance and circulation process; and the accountant (Jelena) being able to devote more time to analysis and consultations rather than manual data entry. The implementation significantly improved the quality of collaboration between the accountant and the client, with changes felt daily in operations.

After implementing MONEO GO: The issuing and circulation of invoices became smoother with fewer intermediaries. The office administrator noted that while this meant more work for them, the system saved the team's time overall and reduced the risk of errors or data loss. The organization gained the ability to look up information about invoices themselves (such as whether and which invoice has been paid) without having to ask their accountant. Work became more efficient, with time being identified as the greatest benefit for LFB. The platform proved very clear and user-friendly, with invoice creation not taking much time once users became accustomed to it. Technical support from MONEO was responsive, with issues resolved quickly (within 15 minutes in one instance). The implementation improved communication with the client and collaboration became more effective, with the client having access to essential financial information while the accountant could spend more time providing value-added services.