Challenge
Before working with Vasalto, payroll management was complex and stressful due to high data volumes, tight deadlines and the need to ensure absolute accuracy for clients and employees. Internal processes were fragmented and dependent on multiple people and systems, which increased the risk of errors and pressure on the team. Link Finanzas is part of the Link Financial Group business group, founded in 1998 in the United Kingdom, and is one of Europe's largest investors in the purchase of complex financial assets. With a presence in six countries, ten offices, more than 700 employees and more than 2.5 million customer accounts valued at over €25 billion, it has become an undisputed leader in the sector.
Solution
Vasalto carried out complete outsourcing of the payroll service for Link Finanzas. The actions undertaken included: complete outsourcing of the payroll service; direct and constant communication with assigned managers; and standardisation of processes and proactive support for incidents. The objective was to maintain continuity and quality of payroll management, optimise internal resources and free up team time for strategic tasks, and have a reliable service that would resolve incidents quickly and maintain the satisfaction of clients and employees.
Results
Simplified, reliable and standardised payroll processes across all countries. Greater security and efficiency in payroll management. Release of internal resources for strategic tasks and strengthening of the company's reputation.