Ibermutua – Payroll System Modernisation

Mutual Society / Social Protection Spain Spain
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Challenge

Ibermutua faced an outdated, fragmented and highly complex payroll system, with the risk of errors and incidents in managing thousands of employees. Additionally, the organisation needed to modernise its technology and optimise resources, whilst ensuring that all processes complied with public procurement regulations and maintained economic and administrative efficiency. As one of Spain's leading mutual societies, managing the protection and wellbeing of thousands of workers across the country, Ibermutua required highly precise, reliable and scalable solutions to maintain operational efficiency.

Solution

Vasalto implemented a new external payroll system for Ibermutua. The actions taken included: implementation of a new external payroll system; continuous and transparent communication with the internal team to ensure a smooth transition; and training and support throughout all processes, ensuring adaptability and confidence. The service was designed to guarantee precision and efficiency in payroll for all employees, optimise the management of internal resources and enable the people team to focus on strategic tasks, and implement a new payroll system without causing incidents in the organisation.

Results

Service launch without significant incidents. Efficient outsourcing and optimisation of internal resources. Relationship of trust and permanent collaboration, establishing Vasalto as a strategic partner. The new system enabled precision and efficiency in payroll for all employees, optimised the management of internal resources, and allowed the people team to focus on strategic tasks.

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