HR Outsourcing Case Study for a Consumer Electronics Manufacturer in Mexico

A Chinese electronics manufacturer expanding into Querétaro, Mexico, needed urgent blue-collar hiring to start production. However, they faced several roadblocks:

- Tight deadlines: They required a workforce within 15 days to meet production targets.
- Lack of local expertise: Navigating Mexico's labor policies and payroll regulations was overwhelming.
- Limited local resources: They needed support securing attendance tracking devices, finance providers, and compliant employment policies.
- Historical payroll gaps: Their previous HR provider did not support backdated payroll processing.

Serviap Global provided a comprehensive HR outsourcing solution, allowing the client to launch operations efficiently while remaining fully compliant. Our tailored approach included:

- Recruitment Process Outsourcing (RPO) – Fast-tracking blue-collar recruitment to meet the 15-day deadline.
- HR Business Process Outsourcing (HRBPO) – Salary research, Employment Handbook drafting, and local device provider sourcing.
- Payroll Processing Outsourcing (PPO) – Ensuring accurate payroll setup and legal compliance.

With Serviap Global's support, the company:

- Successfully hired its workforce within the required 15-day timeframe.
- Complied with Mexican labor laws, avoiding costly regulatory issues.
- Integrated attendance tracking for seamless workforce management.
- Ensured payroll accuracy, even with limited historical records.

Specific metrics achieved:
- <15 days to recruit required workforce
- 0 payroll management risks
- Full compliance with Mexican labor regulations
- Successful implementation of attendance tracking systems