Challenge
The HR department at Jordan Paramedic Society had been overwhelmed with many HR tasks including:
- Organising employees' info under one platform.
- Calculating vacations and leaves balances for all employees.
- Check in/out used to be manual.
Jordan Paramedic Society is a local, not-for-profit, NGO founded in Jordan in 2012 on the basis of serving, supporting, and motivating the surrounding community and the MENA region. JPS is established by a group of professionals with health, medical, and paramedic backgrounds, as the national voice of the three emergency medical services (EMS). With 26-100 employees, the organisation aimed to provide high-quality healthcare to the disadvantaged and the vulnerable, as well as spread awareness of healthy living and disease prevention. However, their HR department was struggling with manual processes that consumed significant time and resources.
Solution
HR automation was one of Jordan Paramedic Society's HR development goals and they achieved it using ZenHR. The implementation included:
- All HR related information is well organised under one platform, and all vacations and leaves balances are calculated automatically for each employee using ZenHR.
- ZenHR's Mobile App allows all employees at Jordan Paramedic Society to perform a number of tasks themselves, with a click of a button, and without having to approach the HR department.
- The system automated routine manual HR processes that previously took the HR team 6 hours of a full workday to complete.
Results
Before ZenHR, it used to take the HR team at Jordan Paramedic Society 6 hours of a full workday to perform routine manual HR processes. After implementing ZenHR:
- Achieved 30% savings in HR costs
- Automated all vacation and leave balance calculations
- Eliminated manual check in/out processes
- Enabled employee self-service through mobile app, reducing HR department workload
- Centralised all HR information on a single platform