Challenge
Melissa Lenos, CPB, PCP, of King Business Solutions is a designated payroll professional and Certified Professional Bookkeeper who understands the implications of payroll details and the consequences of not meeting compliance or deadlines. Before using Wagepoint, the firm faced challenges with manual payroll processing. For one client alone, it used to take three-and-a-half hours a month to do their payroll using desktop-based software because of the manual work involved. The process required manual data entry, manual journal entries, and significant time spent on reconciliation and year-end processing.
[The Wagepoint and Xero integration is] great. It pulls in reports. I don't even have to go into Wagepoint. I get it pushed, and then the bookkeeper can take a look. — Melissa Lenos, CPB, PCP, King Business Solutions
There's so much time savings just having to review something instead of having to do the bulk of the data entry. — Melissa Lenos, CPB, PCP, King Business Solutions
From a payroll professionals viewpoint, Wagepoint is outstanding for year-end. It probably decreases the time I spend on T4s by at least 50 percent if not 60 or 70 percent. Wagepoint is so easy to review, it's so easy to make changes. — Melissa Lenos, CPB, PCP, King Business Solutions
The reviewing's easier. The source deductions are always correct. Editing is easier, and then the release is so easy, and the employees just pop in there themselves and grab what they want. — Melissa Lenos, CPB, PCP, King Business Solutions
Some of the KPIs that we do are not all financial driven. We'll take the number of terminations and the number of people who quit over a percentage, and usually it's a rolling 12 months. And then sometimes those clients will also want to know what income can be allocated to each employee. — Melissa Lenos, CPB, PCP, King Business Solutions
I love the fact that it is so easy to switch in the middle of the year. I do not want to be switching payroll software January first when I'm trying to do T4s, and Wagepoint just makes it so easy to change mid-year when you're not busy. — Melissa Lenos, CPB, PCP, King Business Solutions
Solution
Melissa is a big fan of Wagepoint and Xero and makes use of the integration between these two software with many of her clients. The Wagepoint and Xero integration eliminates manually inputting data from one software to another, making the workflow much more efficient. The integration pulls in reports automatically, and the bookkeeper can review them without having to go into Wagepoint. Wagepoint's customization options and the ability to connect with support for help with certain tasks has cut down on the time it takes to set up and input data or settings related to payroll. The employee portal gives clients' employees access to their pay stubs, meaning fewer reach outs because an employee lost their pay stub. At year-end, Wagepoint makes working with, changing and submitting year-end forms easier, with the ability to edit T4s and make adjustments for items like Individual Pension Plans (IPPs).
Results
With Wagepoint, the same payroll that used to take three-and-a-half hours per client now takes about 45 minutes, saving the team nearly three hours of valuable time every month. King Business Solutions has one person on the team handling payroll processing for their clients, with about 60 percent of their time focused on payroll and 40 percent on other bookkeeping tasks. About 40 percent of the employee's payroll-focused time is spent processing for about 60 percent of their clients. Year-end work shows significant time savings, with Wagepoint decreasing the time spent on T4s by at least 50 percent if not 60 or 70 percent. The reviewing is easier, source deductions are always correct, editing is easier, and the release is simple with employees able to grab what they want from the portal. Melissa can create reports from Wagepoint data to provide clients with monthly or quarterly KPI reports showing information like employee terminations, turnover, and income allocation.