Challenge
The St. Lawrence Academy is an Ontario private school with eight full-time and two part-time employees dedicated to shaping the minds of youth from kindergarten to grade 8. Their goal is to inspire children and teach them skills that will shape them into leaders and active members of their communities. The academy wanted payroll software that could go the distance so they could focus on educating. In the past, the academy's Director, Lynda Ambler-Joanisse, says they sought out admins and bookkeepers who could take the task off their plates. Unfortunately, it was a struggle to find those that could ace the test. They struggled to find competent admin and bookkeeping help that could offer consistency and efficiency.
We struggled to find competent admin and bookkeeping help that could offer consistency and efficiency. — Lynda Ambler-Joanisse, Director, The St. Lawrence Academy
Two years ago, we heard referrals from other local companies at a local Chamber group and thought [Wagepoint] might be a better option… It was. — Lynda Ambler-Joanisse, Director, The St. Lawrence Academy
Wagepoint support was immediate and extensive. They help us set up everything and are always responsive. Since joining, there have been almost no blips or IT issues. The program is comprehensive/easy to use and all encompassing. They issue pay cheques, T4s, have reports up the yin-yang available and are never delayed. Amazing! — Lynda Ambler-Joanisse, Director, The St. Lawrence Academy
Wagepoint has simplified everything — at just the click of a button, I have access to every report I could possibly need. — Lynda Ambler-Joanisse, Director, The St. Lawrence Academy
For me, the number one priority is to keep my staff happy. The fact that payroll is directly deposited, that they send numerous reminders to ensure all is processed on time, and the fact that it is literally four or five clicks and not even a minute, and the process is complete — I will never go back! — Lynda Ambler-Joanisse, Director, The St. Lawrence Academy
This is it: The program every business should invest in! They take all of the stress and time constraints and keep me on top of everything — doing most of the work themselves. Amazing! — Lynda Ambler-Joanisse, Director, The St. Lawrence Academy
Solution
Two years before the case study, The St. Lawrence Academy heard referrals from other local companies at a local Chamber group about Wagepoint and thought it might be a better option. They adopted Wagepoint as their payroll software solution. With Wagepoint, payroll is just the click of a button, and they can have the confidence that the pay run is processed and handled correctly. Wagepoint support was immediate and extensive, helping them set up everything and remaining responsive. The program is comprehensive and easy to use and all-encompassing, issuing pay cheques, T4s, and providing reports. Automation helps with completing the payroll assignment before deadlines, with direct deposit ensuring staff are paid on time.
Results
Since joining Wagepoint, there have been almost no blips or IT issues. The program provides reports at the click of a button, giving access to every report needed. Payroll is literally four or five clicks and not even a minute, and the process is complete. Wagepoint sends numerous reminders to ensure all is processed on time. The academy has never had to go back to manual processes or previous solutions. The payroll software has simplified everything and kept staff happy with on-time, direct deposit payments.