Building a competence center from scratch

The client, an international company, decided to open a competence center in Warsaw. The project involved hiring more than 200 people in 12 months. The client planned to build a center that would employ about 200 people in the areas of finance, logistics, purchasing, IT, auditing, tax and other areas within 18 months. Due to the start-up nature of this project, the client's employer brand was not yet recognized in the market. One of the first tasks was to develop and implement a recruitment strategy, which also included setting standards for working with candidates and client-side hiring managers. Due to the scale and complexity of the project, the team needed to focus on maximizing the efficiency of the recruitment process and creating a positive experience for candidates.

Devire proposed a Full RPO (Recruitment Process Outsourcing) solution, under which their team took full responsibility for the success of the project. This enabled the client to completely focus on the business aspects of the project. To execute the project, Devire formed a team of 9 specialists from different areas, led by an experienced project manager. Devire's team worked directly in the client's offices, using its own software and tools. By working directly with hiring managers, they ensured that candidates were sourced quickly and efficiently. The Devire team interviewed an average of 145 candidates per week, and about 20 people per week were invited to the next stage of interviews. As part of the Recruitment Process Outsourcing service, Devire also supported the client in the transition to the new ATS (Recruitment Process Management System), providing secure transfer of all necessary data, customization of previously developed processes, and user training. Devire also worked on implementing an employer branding strategy and campaign to build awareness in the market.

During the course of the project, the client decided to accelerate the pace and shorten the schedule from 18 months to just 12 months. Despite this change, the Devire RPO team successfully filled all open positions. After 12 months, the turnover rate among those recruited was 0%. This demonstrates the effectiveness of the strategy proposed to the client and the efficiency of the process, which proved to be fully scalable. The project involved 200 employments, 900 interviews, and 7,400 initial phone calls.