Challenge
The Cleaning Company, founded in 2020 and serving over 5,000 clients across residential cleaning, commercial cleaning, and after-builders clean services, was being held back by their previous accountant. The founder, Yannick, was experiencing significant operational challenges that were preventing business growth:
- Unresponsive accountant: Urgent emails went unanswered for days, causing critical business decisions to be delayed and compliance deadlines to loom closer, creating stress and worry about potential penalties
- Surprise charges: Even basic requests like retrieving a BAS statement came with unexpected extra fees, which chipped away at cash flow over time and made the founder reluctant to seek help
- Lack of proactive guidance: Without advice on tax planning or business structuring, opportunities to save money and optimize growth were being missed
- Lost time: Instead of focusing on staff development and client acquisition, hours were being wasted chasing paperwork and following up on administrative tasks
The founder felt like he was paying more while getting less value, with his accountant actually holding back growth rather than supporting it. This was particularly frustrating for a business built on customer-first service and word-of-mouth referrals.
It felt like I was paying more and getting less. My accountant wasn't supporting growth, they were holding it back.
Now, I feel supported, I get the same level of service for the same cost, and I don't have to deal with the boring stuff like payroll anymore.
Now I finally feel like I can sleep at night, I know Sleek is on top of everything.
The difference is Sleek doesn't just wait for me to ask. My accountant knows my business, spots what's next, and helps me prepare everything in advance. That kind of proactive support means I'm never caught off guard. — Yannick, Founder of The Cleaning Company
Solution
Sleek provided The Cleaning Company with comprehensive accounting and business support services that transformed their operations:
- Proactive accounting guidance with unlimited access to bookkeeping, accounting, and tax advice throughout the year
- Dedicated accountant who knows the business and provides ongoing support
- Transparent pricing with no hidden fees, as part of Sleek's PRO plan
- Complimentary annual tax advisory session to maximize profits and minimize taxes
- Full payroll management services
- Registered ASIC agent services for company and trust registrations
- Responsive customer service with quick replies to concerns
- Proactive approach where the accountant anticipates needs and helps prepare everything in advance
The solution eliminated the administrative burden and provided strategic guidance to support business growth.
Results
The Cleaning Company achieved remarkable improvements across all key business metrics:
- 8+ hours saved every week: The founder now invests this full day into staff training and winning new contracts—work that actually grows the business
- $3,000-$5,000 saved annually: Elimination of hidden fees, penalties, and implementation of smarter tax optimization resulted in stronger cash flow and more resources to reinvest
- 0% compliance risks: No missed deadlines, no BAS penalties, no ATO headaches—compliance became a silent strength instead of a constant worry
- 25% increase in monthly revenue: The freed-up time enabled a new hire focused on labor hire services, directly driving significant revenue growth
- Improved peace of mind: The founder can now sleep at night knowing Sleek is handling everything professionally
- Enhanced service delivery: Similar fees to the previous accountant but receiving double the service value
- Business expansion: The founder has recommended Sleek to his sister and business partner, both of whom also run cleaning businesses and are now happy Sleek clients