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CBHS Health Fund Limited
Locations
Australia
Employees
500+
Year founded
1954
Featured in expert reviews
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Best 15 Local Healthcare Providers Providers in Australia: Reviewed in 2026
About
CBHS Health Fund Limited is an Australian member-owned health insurer that has been operating for more than 70 years. Because it is owned by its members, the fund directs its activities toward long-term member value rather than shareholder returns.
CBHS offers hospital cover, extras cover and ambulance cover, with policies suited to singles, couples, families, sole parents, mature families and retirees. Members can also use health and wellness resources, hospital coordination and rehabilitation support, and claim benefits for artificial aids.
The fund works with a network of hospitals and healthcare providers and supports members through a mobile app, a HICAPS provider search and an online member portal. Other member services include claims handling, tax statements, member discounts, a referral program and contact channels available at any time.
CBHS offers hospital cover, extras cover and ambulance cover, with policies suited to singles, couples, families, sole parents, mature families and retirees. Members can also use health and wellness resources, hospital coordination and rehabilitation support, and claim benefits for artificial aids.
The fund works with a network of hospitals and healthcare providers and supports members through a mobile app, a HICAPS provider search and an online member portal. Other member services include claims handling, tax statements, member discounts, a referral program and contact channels available at any time.
Health Insurance Administration 45%
Benefits Administration 30%
Member Health & Wellness Services 15%
Healthcare Provider Network Management 10%
Healthcare 70%
Insurance 20%
Wellness & Benefits 10%
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via Trustpilot
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Anonymous
May 25, 2026
“Shocked and disappointed. Demanding personal flight ticket to cancel policy, over two weeks delay, unacceptable.”
via Trustpilot
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Anonymous
Aug 24, 2026
“Worst App and online claim experience. App doesn't work and online claim process sends you in a loop.”
via Trustpilot
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Anonymous
Aug 24, 2026
“Tried to terminate policy, provided all documents, they confirmed cancellation but direct debit charges continue.”
via ProductReview.com.au
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Anonymous
Jan 15, 2026
“Fantastic cover – I've had my extras policy for years and always get asked what insurance company I am with.”
via ProductReview.com.au
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Anonymous
Jan 15, 2026
“Every interaction from signing up to claiming has been a mess. Switching back to Westfund.”
via ProductReview.com.au
A
Anonymous
Jan 15, 2026
“Horrible and convoluted claims system. Website is a shambles. Speak to different reps, get different answers.”
via ProductReview.com.au
A
Alyne O.
Jan 15, 2026
“They sell private hospital cover but deny it when needed, claiming only shared room coverage. Misleading and unethical.”
via Glassdoor
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Anonymous Employee
Aug 24, 2026
“Misleads customers with fine print traps, no transparency. Training laughably bad. Culture felt fake, performative, toxic.”
