About

Employment Hero, formerly Humi in Canada, provides an all-in-one employment platform covering payroll, HR, recruitment and employee benefits. Its payroll software automates pay runs and CRA remittances and handles provincial payroll compliance requirements for Canadian employers.

Businesses that prefer not to run payroll in-house can use the company's managed payroll service, or HeroForce, which handles employment administration end to end. The platform also includes HR software for people data and employee records, along with recruitment tools and a job seeker service.

The company operates a dedicated Canadian platform following its combination with Humi, and also serves employers in Australia and other markets. It works primarily with small and medium-sized businesses looking to consolidate payroll and HR administration in one system.
Global Payroll 35%
HR Management 30%
Benefits Administration 20%
Recruitment 15%
Small and Medium Businesses (SMBs) 70%
Technology 15%
Professional Services 15%

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Client reviews

4.1
Based on 2048 reviews incl. public web sources
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How this rating is calculated

4.1 weighted across 2048 reviews from 4 sources
4.0
515 reviews
4.3
908 reviews
4.4
240 reviews
3.6
385 reviews
The overall score is a review-count-weighted average of NEO's own reviews and each partner's public ratings. Figures link to their source — follow a link to read the originals.
via Trustpilot
A
Anonymous
Mar 30, 2026
“Platform has significantly streamlined our HR processes, particularly in onboarding, leave management, and document storage.”
via Trustpilot
A
Anonymous
Mar 26, 2026
“Employment Hero integrates seamlessly with Xero, which is a big plus for streamlining payroll and accounting processes.”
via Trustpilot
A
Anonymous
Mar 22, 2026
“Australian born system tailored to local market needs; help desk available and efficient offering timely support.”
via Trustpilot
A
Anonymous
Jan 12, 2026
“Customisation and security features make it easier to use day-to-day. Having everything in one place saves time and reduces admin clutter.”
via G2
A
Aditi G.
Jan 22, 2026
“Employment Hero makes HR easier with ease of use and helpful HeroBot for questions.”
via G2
M
Molly M.
Jan 22, 2026
“Interactive staff announcements make HR onboarding easier; staff appreciate the interactive features.”
via G2
A
Anonymous
Jan 1, 2026
“Really like that staff can see roster or payslips as soon as published and apply for leave through the app.”
via Capterra
A
Anonymous
Jan 1, 2026
“Almost everything can be done through Employment Hero; moving towards completely paperless onboarding and payroll.”
via Capterra
A
Anonymous
Jan 1, 2026
“Great system, but woeful support; they don't want you to get in touch when you need help.”
via Glassdoor
S
Senior software engineer
Aug 30, 2025
“Work remote, high salary, pay for lunch, budget for learning available.”
via Glassdoor
S
Sales development representative
Apr 7, 2025
“Great products and remote work, but very high turnover and unsupportive management with interrogative feedback style.”
via Glassdoor
A
Anonymous
Jan 1, 2025
“Worst place I've worked; no career progression, no staff perks, no bonus, no shares, no health insurance.”
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