“What used to take us 15 days with Excel now takes 3 with Buk”: Walven’s success in HR management

Walven, a leader in stainless steel solutions in the Chilean industrial sector, faced the challenge of integrating dispersed management across emails, Excel spreadsheets and physical folders. Before Buk, attendance was managed in isolation, payroll in separate processes and legal documents elsewhere. This lack of connection created slow processes and a "clouded" view of what was happening with the team. In the first month when the Recruitment and HR Specialist joined, everything was manual, having to manage everything through Excel, taking 12-15 days for processes that should have been more agile.

Buk was implemented as a comprehensive "All-in-One" people management platform. The solution allowed centralisation of the complete employee lifecycle in a single interface, optimising organisational structure and achieving superior levels of control with more agile administrative teams. The platform allows you to visualise everything quickly and clearly, is very user-friendly and optimises work in a very short time. The strategic modules implemented include: continuous workflow for Attendance and Payroll with the Electronic Payroll Book and real-time attendance control, document centralisation unifying contracts, annexes and personal folders ensuring all documentation is auditable, and self-service through the Buk App where employees manage their own holiday and settlement requests. The Buk team provided substantial support from chat support to trainers, with constant guidance that was key throughout the process.

Management time was reduced from 15 days to just 3 days monthly, saving 12 days of administrative work. The platform allows monitoring of a team working across offices and in the field with ease. Administrative queries were reduced by 30% by empowering employees through digital self-service. The HR department can now focus on value-added projects. Compliance with the Labour Directorate and Labour Code requirements is guaranteed. The implementation was rated with top marks by its administrators.