Challenge
Sinéad O'Driscoll, founder of Web Journey, had previously worked with another accountant but was dissatisfied with the service and support she received. She needed to find a new accounting partner who could communicate clearly, explain financial matters in plain English, and be someone she could trust to handle her company's finances effectively. As a digital marketing consulting firm owner, she needed an accountant who understood her business and could provide reliable support.
It's vital to have an accountant that you can talk to, who can explain things in plain English to you and you can trust to get the most done for you. I knew Kinore was the best fit after speaking with Tom. — Sinéad O'Driscoll, Founder and CEO of Web Journey
Solution
Kinore provided accounting and compliance services for Web Journey Limited, offering clear communication, trustworthy guidance, and personalized service. Kinore's team, particularly the accountant Tom, took time to understand Sinéad's business and explain financial concepts in plain, understandable language. The service included ongoing accounting management, compliance support, and a relationship built on trust and clear communication.
Results
Sinéad found a reliable accounting partner in Kinore after her previous experience with another accountant. She gained confidence in her financial management and could focus on growing her digital marketing business. The change from her previous accountant to Kinore represented a significant improvement in service quality and communication. Key metrics from Kinore's service delivery: 24-hour response time, 87% client satisfaction score, and 98% of accounts filed 2+ weeks before deadline.