“We have a demanding audience, however the tool is very easy to use”: Techo-Chile Success Story

Techo-Chile, as a foundation with 25 years of history, had grown significantly and required mechanisms and tools to support its professionalisation. The main challenge was that its procedures were very outdated and highly manual. The organisation needed to order, structure and organise its people management processes. They had a demanding audience (younger people) but also an older demographic with less familiarity with technology, which made the change more complex.

Buk was implemented as a comprehensive people management solution. The implementation was facilitated by a Buk representative who provided the tools and supported the process, which made things considerably easier. The platform enabled Techo-Chile to order, structure and organise its processes. The modules implemented include payroll, administration, performance evaluation and benefits. The tool proved to be very easy to use, allowing both younger and older staff to adapt easily to the change.

The payroll module works very well. Administration fits well for both the organisation and the employees, who find it convenient to access their documents, holiday entitlements, administrative days, etc. Performance evaluation and benefits have been among the most-used modules. Colleagues have adapted easily to the tool despite the age diversity in the organisation. Performance has worked very well with positive reception from employees.