Terracotta provided a local Retail Chain with PRO support for their operations in the UAE
UAE
Challenge
The client does not have an internal PRO division to handle document processing and compliance. The client required external approvals from the Department of Health to be able to practice their business activities in the UAE. The client's business is branched over 4 different emirates, with each having its own local regulations for document processing. The client needed some branches to work after official working hours which needed special permissions. The client's workforce is huge in number and they need support for their document processing.
Solution
Terracotta provided a retainer contract for the client that supports their business on two levels:
Corporate PRO which includes applications and renewals of:
- Trade License and Trademark
- Establishment Card
- Civil Defense Certificate
- Local Health Authorities approval (DOH, MOHAP, MOH, HAAD)
- Signboard Permit
- Business After Official Hours Permit
- POA (Power Of Attorney)
- Authorized Signature Card
Individual PRO which includes applications and renewals of:
- Resident Visa
- MOHRE Contract
- Emirates ID
- Work Permit
- "Fit to Work" Medical Certificate
- UAE MOFA Attestation
- Optometrist License
- DOH License
Results
This partnership with Terracotta allowed the company and its employees to have efficient PRO support, producing results in a timely manner while maintaining compliance with local laws and regulations.
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