Quality Staffing of America Partnership Success
Philippines
United States
Australia
United Kingdom
Challenge
Quality Staffing of America needed to scale their recruitment operations without the overhead of hiring internal recruiters. As a growing staffing firm, they required a reliable partner who could provide consistent, high-quality recruitment support to meet their clients' diverse hiring needs. The challenge was finding an RPO provider who could seamlessly integrate with their existing processes and maintain the quality standards expected by their clients.
We don't have any internal recruiter so all our recruiters is through an RPO model. We can't achieve that success without an RPO provider like Sysgen RPO. Working with SysGen RPO was a success because once we figured out the type of resource that worked well on their side, we were able to ramp up quickly with additional resources and we were able to scale our operation.
Solution
Sysgen RPO provided a comprehensive RPO model that eliminated the need for Quality Staffing of America to hire internal recruiters. The partnership involved Sysgen RPO's team working as an extension of Quality Staffing's operations, handling the full recruitment lifecycle from sourcing to candidate presentation. The solution included dedicated account management, customized recruitment processes aligned with Quality Staffing's standards, and ongoing collaboration to ensure optimal results.
Results
The partnership proved highly successful, enabling Quality Staffing of America to achieve their recruitment goals without the costs and complexities of maintaining an internal recruitment team. The collaboration resulted in improved efficiency, consistent quality in candidate delivery, and enhanced client satisfaction. The success of this partnership was highlighted when Quality Staffing's president visited Sysgen RPO's Manila office to strengthen the relationship further.
