Macvoorminder: A MacBook for everyone!
Challenge
Macvoorminder sells second-hand MacBooks online. Through their website www.macvoorminder.nl they sell only recent model MacBooks, which are still readily available as new products. Their models are not refurbished and usually still have factory warranty or AppleCare. This sets them apart from other suppliers.
To dedicate as much time as possible to their customers, their logistics and administrative processes were largely automated. However, financial administration was not yet optimally arranged and required external support. Additionally, the company needed strategic and tax advice to support their rapid growth.
To dedicate as much time as possible to our customers, our logistics and administrative processes are largely automated. We outsourced our financial administration to AXP Adviseurs in early 2019 with complete satisfaction. AXP maintains the same high standards as we do for customer satisfaction. Because of our rapid growth, alongside administrative support we also need strategic and tax advice. AXP provides that. We expect Macvoorminder to continue growing at this pace in the coming years. And it is very reassuring to have a partner like AXP on hand who is capable of realising that growth with us. If you are considering switching to another adviser, I can thoroughly recommend AXP to you!
Solution
AXP Adviseurs supported Macvoorminder by:
- Fully outsourcing financial administration, beginning in early 2019
- Providing strategic and tax advice alongside administrative support
- AXP maintains the same high standards for customer satisfaction as Macvoorminder itself
- The company was supported in realising further growth through a partner capable of scaling that growth with them
Through this partnership, Macvoorminder could focus entirely on their core activities: selecting, testing and delivering high-quality second-hand MacBooks to customers.
Results
- Macvoorminder could focus entirely on their customers and core activities
- The company experienced complete satisfaction with AXP's administrative support
- Macvoorminder's website ranks among the highest customer-rated websites in the Netherlands
- Their MacBooks are indistinguishable from new, yet often 30% cheaper than new in-store
- The company was able to continue growing at the same pace with AXP as their partner