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South Africa
Challenge
A leading UK-based medical recruitment agency specialising in private healthcare and NHS staffing encountered difficulties in balancing operational costs with maintaining exceptional recruitment standards. The agency aimed to expand its services internationally without sacrificing service quality.
The administrative functions of temporary recruitment firms are often meticulous and repetitive, but can be costly and challenging to scale. The agency needed to establish and maintain a global team that could work seamlessly with the UK headquarters while significantly reducing operational and overhead expenses.
Solution
The offshoring of their back office had specific requirements for finance professionals, administrators, and candidate managers. Employer of Record SA offered comprehensive recruitment and Employer of Record services to build and support their UK team. The agency now has a South African team of six and plans to expand further.
Services provided include:
- Recruitment: Medical recruitment demands specialised skills. We source and place highly qualified and experienced professionals who align perfectly with your company culture. Our recruits are top-tier talent, all with advanced degrees and years of industry experience.
- Employer of Record: Once we recruit your staff, we ensure a smooth onboarding process that adheres to local regulations. Our comprehensive services include payroll management, compliance with employment laws, and ongoing HR support. This allows your UK recruiters to focus on their core responsibilities.
- International Support Services: Our international support team leverages our hot-desking facilities in Cape Town, South Africa, as needed.
Results
Cost Savings: By hiring remote staff in South Africa, ThinkLocum has achieved an average 47% cost reduction on a like-for-like basis.
Operational Efficiency: The recruitment sector requires 24/7 support, which we can provide at a significantly lower cost than local UK options. This has allowed our UK staff to focus on screening, interviewing, and placing locum medical staff.
An equally qualified and experienced South African member of staff will cost around 50% of their equivalent in London.
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