Lindt & Sprüngli – Nordic Payroll and Creditor Management

Lindt & Sprüngli, the global premium chocolate company with offices in multiple Nordic countries, needed a partner who could handle both payroll and creditor management across the entire Nordic region. As a global company with offices in several countries and main headquarters in Stockholm, they needed a solution that could manage complex tasks across different jurisdictions, such as VAT, taxes, and questions related to opening new offices. They also needed to ensure that their suppliers always got paid on time while maintaining consistency across all Nordic operations.

Since 2010, Accountor has handled Lindt & Sprüngli's invoice handling and creditor management. Later, the company also transferred their payroll operations to Accountor because Accountor was present in all the Nordic countries and had a time reporting and travel expense system that their previous payroll bureau lacked. Accountor helps with complicated tasks involving offices in multiple countries, such as VAT, taxes, and questions related to opening new offices. All creditors come in through the invoicing system, and Accountor helps scan all invoices and ensure that everything is correct. If an organisation number or account number is not correct, Accountor contacts them. The company has fixed, regular daily contact with Accountor, which is key to successful cooperation.

Lindt & Sprüngli has had a tight cooperation with Accountor since 2010, with only a couple of different contact persons over the years, demonstrating continuity and stability. The daily, fixed contact with Accountor is very important for successful cooperation. Accountor provides help with complex tasks across the Nordic region, ensuring that suppliers always get paid on time and that all payroll and creditor management is handled correctly according to local regulations in each country.