Lennu (Ikaalisten-Parkanon Puhelin Oy) – Change Management and HR Consultation

Lennu (Ikaalisten-Parkanon Puhelin Oy), an ICT services expert with over 130 years of experience, serves the Pirkanmaa and Satakunta regions offering services from fiber optics to cybersecurity. In late 2024, Lennu faced a significant strategic decision: to centralize all network planning, construction, and maintenance functions from the parent company into its subsidiary PTU. This organizational restructuring required careful planning and consideration of personnel impacts. The company needed external expert assistance to navigate the change management process, ensure legal compliance, and handle employee negotiations properly. The restructuring involved three employees whose employment relationships needed to be transferred to the new employer.

Econia provided comprehensive change management and HR consultation services to support Lennu's organizational restructuring. The partnership built on an existing relationship - Lennu had been using Econia's accounting services since 2018, and had developed trust in Econia's strong software expertise and flexible cooperation. When the need for external expert assistance arose, Lennu naturally turned to their established partner. Econia's HR specialist Jenni Ranta led the change management process and handled all legal requirements. Her responsibilities included: planning and legally compliant execution of change negotiations, preparing all necessary materials (personnel and authority communications, invitations, presentations, meeting minutes), chairing the negotiations, and supporting employees with their questions throughout the process. The change negotiations were conducted through joint planning and consultation meetings with the customer's contact persons, Econia's HR specialist, and accounting specialist. The process was structured to ensure clarity and cost-effectiveness.

The organizational restructuring was successfully completed as planned. All three employees affected by the change negotiations signed new employment contracts with the new employer PTU. The process proceeded as planned, and Lennu's strategic objective of centralizing network operations was achieved without unnecessary complications. The use of external expert assistance was considered important and trust-building. It brought certainty to the process, reduced suspicions, and helped ensure that: negative financial impacts did not occur; employee benefits (insurance, vacation, occupational health services) were preserved as agreed; and personnel felt heard and valued. The centralization of business operations brought clarity to Lennu's operations and improved efficiency. The company achieved its strategic goals while maintaining positive employee relations.