How Silverskills saved 100 hours of HR Operational time with PeopleStrong
Challenge
Silverskills is a leading BPM provider, offering services across digital transformation, commercial real estate, healthcare, and finance. With 25+ years of experience and 1,500+ employees spread across four entities, the company supports 100 global clients with cutting-edge business solutions. Known for long-term employee retention and operational excellence, Silverskills wanted to bring the same efficiency into its internal HR systems. The company needed to streamline operations and create a consistent employee experience across entities.
Solution
Silverskills partnered with PeopleStrong to implement a unified, mobile-first HR platform. The implementation included platform adoption across all 1,500 employees, automated workflows for faster hiring, AI chatbot integration for employee query resolution, and mobile-first design for accessibility.
Results
86% platform adoption across 1,500 employees. 40% faster hiring through automated workflows. 100+ hours of operational time saved. 4,000+ employee queries resolved via AI chatbot.