Challenge
EchoWin provides AI-powered receptionist solutions to businesses nationwide. As they expanded, managing multi-state payroll, accessing competitive employee benefits, and compliance with varying tax laws became increasingly complex. They needed a platform to handle these administrative challenges efficiently.
EchoWin prides itself on attracting top talent and treating its employees well. They were challenged to find the best benefits packages even at a smaller size. Additionally, EchoWin needed to pay contractors and vendors from the same platform, which other systems had limitations on. EchoWin's operations were spread across many platforms, causing disjointed reporting and loss of data.
Solution
Niural provided EchoWin with a comprehensive solution using U.S. Professional Employer Organization (PEO), Contractor Management, Niural Pay, Benefits Administration, and Vendor Payments services.
Via Niural PEO, any size company can get access to enterprise-level benefits, allowing EchoWin to save 35% of what they would have paid for similar benefits elsewhere. With Niural Pay, EchoWin can make various kinds of payments to vendors and contractors all around the world, and reduced time spent on manual vendor management by 80%. Niural offered EchoWin the capability to manage US payroll, benefits, contractor management, and accounts payable all from a single platform.
Results
35% Cost Savings on Benefits
80% Reduction in Vendor Management Time
1 Fully Consolidated System
With Niural, EchoWin achieved cost savings for benefits, expanded payroll to all 50 states, and reduced compliance management effort significantly, allowing them to focus on scaling their AI receptionist services rather than the administrative burdens of navigating nationwide compliance and payment requirements.