West Yorkshire Police partners with MHR to deploy new payroll system for 10,500 employees

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Challenge

West Yorkshire Police needed to implement an entire new payroll system within four months during the lockdown period to ensure all 10,500 employees, including critical key workers such as police officers, were paid accurately and on time.

Delivery through MHR has really streamlined the way we pay our employees. Particularly given the current circumstances, MHR's impressive ability to establish our new solution so quickly has ensured that all our dedicated and hardworking employees can be paid accurately and on time, which has been an essential part of maintaining motivation while tackling the challenges of the lockdown situation. It has increased efficiencies by saving time and provides much improved visibility of workforce data. — Jan Swales, Head of Payroll and Pensions at West Yorkshire Police

West Yorkshire Police MHR

Solution

MHR has successfully partnered with West Yorkshire Police to implement an entire new payroll system within four months despite taking place during the lockdown period. The rollout ensured all 10,500 employees, including critical key workers such as police officers, were paid accurately and on time. The frictionless implementation of MHR's industry-leading iTrent platform has enabled West Yorkshire Police to streamline processes and save time on monthly reporting. New customised reporting capabilities give payroll administrators speedy access to required information, reducing the organisation's administrative burden while increasing productivity. The next phase of the partnership will see the deployment of MHR's automated pensions solution. MHR's comprehensive payroll solution ensures an organisation's payroll team is fully equipped to excel in today's digital world. The payroll solution supports businesses by: providing employees with access to their pay data anytime and anywhere through mobile devices; delivering fuss-free management of workforce assessment and auto-enrolment; creating flexible user-defined workflows that deal effortlessly with authorisations and notifications; enabling hassle-free management of multiple-role employees on different pay scales and shift patterns; accurately running all payroll processes automatically overnight, freeing payroll professionals to focus on more value-generating activities.

Results

The implementation was completed within four months despite lockdown restrictions. The new system has streamlined the way the organisation pays its employees, increased efficiencies by saving time, and provides much improved visibility of workforce data.

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