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Sourcefit
Telesales & Customer Support for Wellness Company
A wellness company providing self-care, health supplements, and personal coaching programs for people suffering from chronic stress needed expert telesales agents capable of selling complex product...
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Sourcefit
Enterprise IT Service Desk Operations for National Managed Services Provider
A national managed services provider required additional IT service desk capacity to support growing client demand across multiple technology environments. The managed services provider achieved: -...
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Sourcefit
Finance and Back Office Operations Support for E-commerce Platform
An e-commerce platform supporting complex order fulfillment and vendor coordination required additional finance and back office capacity as the organization scaled. The e-commerce platform achieved...
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Sourcefit
Telecom Infrastructure Operations Support for Global Network Equipment Provider
A global provider of wireless network infrastructure equipment required additional operational capacity to support growing commercial and project activity across multiple regions. The telecom infra...
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Sourcefit
Technical Support Operations for Smart Water Monitoring Platform
A smart water technology provider offering pool monitoring devices and app based insights required additional support capacity as its platform grew. The smart water technology provider achieved: - ...
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Sourcefit
Customer Service Operations for Global Consumer Products Manufacturer
A global consumer products manufacturer and distributor required expanded customer service capacity to support wholesale partners, distributors, and internal commercial teams across multiple region...
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One CoreDev IT (CORE)
CORE® Inbound Receptionists Boost Clinical Trial Patient Support
The company struggled with high patient inquiry volumes across multiple ongoing trials. Our offshore call center clinical trials team delivered measurable improvements in both performance and patie...
Outsourced
Shootsta Case Study
Shootsta, a video production company, was experiencing rapid growth and needed to scale their operations efficiently. By partnering with Outsourced, Shootsta achieved significant cost savings compa...
Outsourced
Eucalyptus Case Study
As one of Australia's fastest-growing startups, scalability was paramount for Eucalyptus. The partnership with Outsourced enabled Eucalyptus to successfully scale their customer care operations whi...
