Found 235 case studies
Penbrothers
Servantex’s Move to Offshore Support to Achieve 24/7 Operations
Servantex struggled to maintain round-the-clock support, leading to service gaps, inefficiencies, and unmet client demands. Improved Service Reliability and Faster Response Times: By establishing 2...
Sourcefit
WorkingAI Document Processing Automation for Global Logistics Company
For more than a decade, Sourcefit has served as the outsourcing partner of a technology-driven logistics company focused on simplifying and enabling global trade. The logistics company achieved dra...
+1
Sourcefit
Search Engine Optimization & Marketing for Canadian Travel Company
A Canadian online travel and leisure company that derives virtually all of its revenue from traffic to its websites tasked Sourcefit with the mission-critical assignment of boosting traffic quickly...
+1
Penbrothers
Helpling’s Scale-Up Fueled by High Retention and Seamless Offshore Support
New customers preferred assisted onboarding with knowledgeable staff, but Helpling lacked eloquent communicators, leading to lower conversion rates. Improved Talent Acquisition Quality: Helpling qu...
Penbrothers
Spotship’s 30-Day Hiring and Cost-Saving Win with Offshore Talent
Sourcing people locally for administrative tasks would require more resources from Spot Ship's end such as time, cost, and focus which can be allocated more strategically. Boosted Productivity: Rem...
Penbrothers
Propeller Aero’s Offshore Move for Hard-to-Fill Roles
Hiring specialized roles locally, such as GIS experts and engineers, was becoming prohibitively expensive as the company scaled. Scaled with 50+ New Hires in Niche Roles: Roles filled included Geos...
Sourcefit
Payroll & Accounting Outsourcing for Australian HR Provider
A leading Australian human resources and payroll services company wanted to gradually implement a plan to offshore certain back office processes to the Philippines to reduce costs and improve compe...
+1
Sourcefit
Telesales & Customer Support for Wellness Company
A wellness company providing self-care, health supplements, and personal coaching programs for people suffering from chronic stress needed expert telesales agents capable of selling complex product...
+1
Sourcefit
Enterprise IT Service Desk Operations for National Managed Services Provider
A national managed services provider required additional IT service desk capacity to support growing client demand across multiple technology environments. The managed services provider achieved: -...
+1
