Found 235 case studies

Sourcefit

Finance and Back Office Operations Support for E-commerce Platform

An e-commerce platform supporting complex order fulfillment and vendor coordination required additional finance and back office capacity as the organization scaled. The e-commerce platform achieved...

E-commerce
Philippines South Africa Armenia Madagascar +1
Sourcefit

Telecom Infrastructure Operations Support for Global Network Equipment Provider

A global provider of wireless network infrastructure equipment required additional operational capacity to support growing commercial and project activity across multiple regions. The telecom infra...

Telecommunications
Philippines South Africa Armenia Madagascar +1
Sourcefit

Technical Support Operations for Smart Water Monitoring Platform

A smart water technology provider offering pool monitoring devices and app based insights required additional support capacity as its platform grew. The smart water technology provider achieved: - ...

Smart Technology/IoT
Philippines South Africa Armenia Madagascar +1
Sourcefit

Customer Service Operations for Global Consumer Products Manufacturer

A global consumer products manufacturer and distributor required expanded customer service capacity to support wholesale partners, distributors, and internal commercial teams across multiple region...

Consumer Products Manufacturing
Philippines South Africa Armenia Madagascar +1
One CoreDev IT (CORE)

CORE® Inbound Receptionists Boost Clinical Trial Patient Support

The company struggled with high patient inquiry volumes across multiple ongoing trials. Our offshore call center clinical trials team delivered measurable improvements in both performance and patie...

Clinical Research
Philippines
Outsourced

Shootsta Case Study

Shootsta, a video production company, was experiencing rapid growth and needed to scale their operations efficiently. By partnering with Outsourced, Shootsta achieved significant cost savings compa...

Media and Video Production
Philippines
Outsourced

Eucalyptus Case Study

As one of Australia's fastest-growing startups, scalability was paramount for Eucalyptus. The partnership with Outsourced enabled Eucalyptus to successfully scale their customer care operations whi...

Healthcare
Philippines
Outsourced

Acidgreen Case Study

Acidgreen, an IT services company based in Australia, was looking to expand their technical capabilities and capacity to serve their growing client base. The partnership with Outsourced proved high...

IT Services
Philippines
Outsourced

Quest Case Study

Quest, an established IT company, needed to secure reliable offshore technical expertise to support their operations and growth objectives. Quest successfully secured offshore technical expertise f...

Information Technology
Philippines