LWA LLP Case Study
Challenge
After years of growth, LWA encountered a significant obstacle: in order to serve an expanding client list and maintain its commitment to quality and timely service, the firm needed to hire additional accounting staff. However, finding reliable US-based candidates with ample technical knowledge proved difficult, and reviewing resumes and performing background checks took time away from LWA's core service operations. The full-service tax, accounting and business consulting firm, located in Los Angeles, CA, was experiencing capacity challenges that limited its ability for further growth after growing organically and through the acquisition of accounting practices.
In order to grow, we needed to find candidates with a balanced work ethic and technical knowledge. Outsourced has been very diligent in conducting background checks to ensure we find coworkers who can further our firm's growth. Overall, the team we found through Outsourced has given us peace of mind to accept new clients and grow our bookkeeping division. — Amy Chen, Partner at LWA<br /><br /> <br /><br /> One of the things I really appreciate about working here is the culture. It's the type of culture that embraces flexibility and modernity, one that makes it easier to come to work every single day. — Apple Moares, Bookkeeper
Solution
LWA entrusted Outsourced with the task of hiring capable staff that would enable the firm to take on more clients and continue providing outstanding service. Outsourced provided LWA with full-time bookkeepers and accountants who work in the Philippines and report directly to the firm's Los Angeles-based team. Outsourced was very diligent in conducting background checks to ensure they found coworkers who could further the firm's growth. The solution focused on finding candidates with a balanced work ethic and technical knowledge that would integrate well with LWA's existing operations and culture.
Results
With support from their highly capable new team members, LWA now has the capacity they need to continue expanding. The team found through Outsourced has given LWA peace of mind to accept new clients and grow their bookkeeping division. The partnership has enabled the firm to overcome its capacity challenges and continue its growth trajectory while maintaining the quality and timely service that their clients expect.