Challenge
Hertz France and Benelux faced several challenges: a payroll manager retiring (threatening loss of critical know-how), an existing SaaS payroll system that was unsatisfactory due to lack of responsiveness and recurring problems with regulatory updates, and the need to refocus on high-value tasks like time and activity planning, essential in the vehicle rental sector.
Solution
Hertz chose strategic outsourcing in Managed Services (MS) mode, entrusting the entire payroll management to SD Worx. This Business Process Outsourcing (BPO) model allows complete delegation of payroll management to an expert provider while maintaining strategic control internally. The deployment was completed in just six months despite international project constraints.
Results
The project was amortized from the first year with direct savings estimated at 35%. Simplified and secure payroll management with assured legal compliance. Considerable time savings, freeing HR teams from time-consuming tasks related to declarations and regulatory updates. Better employee experience with quick and accurate responses to payroll and administrative requests. Increased flexibility with SD Worx adapting resources according to Hertz's needs, especially during high-activity periods like the 2024 Olympics.