Challenge
Since May 2021, a major cooling tower manufacturer operating across Canada required comprehensive payroll management services. The challenge involved ensuring seamless payroll processing, accurate wage calculations, and compliance with union and non-union policies across multiple provinces while supporting the company's diverse workforce needs.
Solution
Matrix HR's end-to-end payroll solution includes:
- Onboarding & Documentation – Successfully onboarded 190+ employees across multiple provinces, ensuring compliance with company policies and legal requirements.
- Timely & Accurate Payments – Managed a weekly payroll of over $250,000, guaranteeing wages, union dues, and additional payments (e.g., Living Out Allowances) are processed correctly.
- Employee Benefits – Enrolled employees in Matrix HR's benefits program, ensuring timely remittances and full coverage.
- ROEs & T4s Processing – As the employer on record, Matrix HR efficiently issues ROEs and T4s for all employees.
Results
- Zero payroll-related grievances, reinforcing trust among employees and management.
- Consistently positive feedback from both the client and their workforce.
- Expanded partnership – Matrix HR is now actively supporting recruitment efforts for the client's projects across Canada.
- Ongoing discussions to provide both payroll and staffing solutions for future projects.
By delivering efficient, accurate, and compliant payroll services, Matrix HR has strengthened its reputation as a trusted workforce solutions provider in the industrial sector.